FAQs

FAQs

General

What's your minimum order quantity (MOQ)?

Our MOQ varies depending on the product and whether it’s a standard or custom item. For standard products, we typically have lower MOQs. For custom products, the MOQ might be higher. Please check with our sales team for specific product MOQs.

How quickly can you ship orders?

We pride ourselves on fast shipping. Standard items are usually shipped within 2-3 business days. Custom or large orders may take longer. We also offer expedited shipping options for urgent needs.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times and costs vary depending on the destination. Please provide your location when requesting a quote, and we’ll provide shipping details.

Products

What's the difference between PVC trunking and PVC conduit?

PVC trunking is typically a larger, rectangular channel used for organizing multiple cables, while PVC conduit is a round pipe used for protecting individual or small groups of cables. Trunking often has removable covers for easy access, while conduit is fully enclosed.

What types of PVC trunking do you offer?

We offer a wide range of PVC trunking including cable trunking, dado trunking, skirting trunking, wall trunking, curved dado trunking, slotted trunking (both open and closed), and D-line trunking. Each type is designed for specific applications and environments.

Do you offer both rigid and flexible PVC conduit?

Yes, we offer both rigid PVC conduit for stable, straight runs and flexible PVC conduit for areas that require bends or have space constraints.

Customization

Can I request custom sizes or colors for PVC trunking or conduit?

Absolutely! We offer customization options for size, color, and even special features. Please contact our sales team with your specific requirements, and we’ll be happy to discuss custom solutions.

Do you offer free samples of your products?

Yes, we provide free samples of our standard products to qualified customers. This allows you to assess the quality and suitability of our products before making a larger purchase. Contact our customer service team to request samples.

an I get custom branding or packaging for bulk orders?

Certainly! We offer custom packaging options for bulk orders, including custom labeling and branding. This is particularly useful for distributors or large-scale projects. Please discuss your needs with our sales team.

Service

How long has your company been in the PVC trunking and conduit business?

Our team has over 8 years of experience in the PVC trunking and conduit industry. This extensive experience allows us to offer expert advice and high-quality products to meet various needs.

Do you offer installation guidance or support?

While we don’t provide installation services, our experienced team can offer guidance and best practices for installing our products. We also have installation guides available for many of our products.

Are your products certified or compliant with industry standards?

Yes, our products comply with relevant industry standards. Specific certifications vary by product and can include UL, CE, RoHS, and others. We can provide certification details for each product upon request.

Payment

What payment terms you will accept?

We accept a range of payment methods, including Paypal, T/T, Western Union ect.

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